Accessing MyGradProgram

Accessing MyGradProgram (MGP)

Getting started with MGP can be difficult if you can't log-in to the Program! Here are some common problems and solutions.

Problem #1
When logging-in to MGP you receive a message that reads, "Error: Your reqest to use the department view of MGP cannot be completed because your authorization status cannot be determined."

Probable Cause:
Your MGP profile has not been connected at the Graduate School

Solution(s):
a. Submit a MGP Access Authorization form
b. Review your copy of the MGP Access Authorization form, checking that your UW NetID was listed correctly (and readable)
c. E-mail mgpinfo@u.washington.edu regarding your problem

Problem #2
When logging-in to MGP you receive a message on the UW NetID page that reads, "Login failed. Please re-enter."

Probable Cause(s):
a. You did not correctly enter your UW NetID, password or securid
b. Your securid is not connected correctly to MGP

Solution(s):
a. Carefully re-enter your UW NetID, password and securid (if applicable)
b. If your second (or third) attempts to log-in fail, try to log-in to MyUW. If you cannot log-in to My UW, there is a problem with your UW NetID and you must contact Computing and Communications (C & C)
c. If you successfully log-in to MyUW, contact mgpinfo@u.washington.edu regarding your problem

Problem #3
Once logged-in to MGP, you do not have access to student or applicant information

Probable Cause(s):
a. You clicked on the incorrect link
b. You do not have authorization to view student and/or applicant information

Solution(s):
a. Go back to the MGP start page and click on "Log-in to MyGradProgram for applicant/student views"
b. Contact mgpinfo@u.washington.edu regarding your problem